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Customer Service and Responsiveness

January 2005
Solventless lamination provides the versatility needed by Hood Packaging Corp.'s plant in Decatur, Ga. to help it meet the needs of its customers.

HOOD PACKAGING CORP. is a fast-growing manufacturer of printed packaging products, specializing in customized paper and plastic bags. The company's roots go back to 1959, and it spent its first 30 years as a one-plant operation named Southern Bag Corp.

In the early 1990s, the company began a series of acquisitions to expand its reach in packaging. First, two multi-wall bag plants were acquired from Georgia Pacific, along with the operation of Patria Packaging of Valdosta, Ga. In 1996, Southern Bag Corp. made a significant move into the growing plastic packaging market with the acquisition of the U.S. operation of Sengewald, Inc., which consisted of plants in St. Paul, Minn. and Grand Forks, N.D. With these operations, the company formed Hood Flexible Packaging.

After adding two more paper packaging plants from International Paper, the company further expanded Hood Flexible Packaging in 1998 with the acquisition of All-Pak, Inc. and its plant in Decatur, Ga. Finally, Southern Bag Corp.'s parent organization, Hood Companies, bought Bonar Packaging and its seven plastic and paper packaging plants in Canada and the U.S., and Southern Bag and Bonar were joined in 2001 to form Hood Packaging Corp. (HPC).

Atlanta Business Unit

The Decatur plant forms the Atlanta Business Unit of the HPC Plastic Film Division. According to Tony Alvarez, general manager, the products manufactured at this plant include printed roll stock and pre-made bags and pouches for the bakery, coffee, pet food, hosiery, frozen prepared foods, lawn and garden, and confectionery markets.

The printing operation includes three flexo presses. A PCMC 8-color mid-web press and a PCMC 10-color wide-web press provide high-quality process printing and quick changeover capability. A Uteco 6-color wide-web press is best for line work, says Alvarez. The Decatur operation also includes complete in-house graphics services that can provide original design work through prepress and platemaking.

Hood Packaging Corp.'s motto is "Consider it done!" and the Decatur plant operates with this as a driving force. "Our philosophy centers on continuous improvement for providing our customers with a quality product which fully satisfies their needs and expectations in every regard," says Alvarez.

With 90 employees, the operation is still small enough to have a "personal touch" with its customers, reports Alvarez. "We have empowered work or core teams that make sure we consistently produce quality products that are delivered on time."
 

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