Sun Chemical Increases Customer Value
October 2005
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NORTHLAKE, Ill.—Sun Chemical, the world's foremost manufacturer of printing inks and organic pigments, today announced the alignment of its North American Inks businesses to better serve its customers in different market segments and to overall increase the value to the customer.
"The North American inks market has become increasingly challenging and competitive due to a number of factors," said Michael Griem, president of Sun Chemical's North American Inks business unit. "As the industry leader, it is essential that we are proactive and align our business model to better serve our different markets. We have reviewed our current organizational structure to ensure that we continue to deliver innovation and quality to our customers at the best possible price, and have decided to move the organization to a model focused on specific markets and customer segments."
Griem noted that the organization will organize around three distinct markets: Publication, Packaging and Commercial. "This alignment enables us to focus on the unique needs of each market segment in order to create the most value for the specific customers in each segment through technology, new products, quality, on time delivery, and superior service," he added. To support this alignment, the following personnel changes were announced:
Chris Parrilli was named president, North American publication inks, and will focus primarily on serving the web offset printing markets and large scale publication markets. This includes such products as heatset inks, publication gravure inks, consumables, and other products used in these markets. Parrilli began his career with Sun Chemical in 1980, and most recently he led Sun Chemical?s North American customer service centers. Sun Chemical Canada will continue to report to Parrilli.
Richard Pettifor, president, North American packaging inks will continue to lead this business. The Packaging business unit focuses on serving the diverse set of packaging markets from flexible, cartons, corrugated, rigid, and other novel packages. This includes providing unique products, innovative technologies, and cost effective solutions to customers across all of these packaging markets. The Customer Service Centers and related customer inplant sites that service the packaging market will report to Pettifor. Pettifor joined Sun Chemical Ltd. in the UK in 1994.
Mark Levin was named president, North American commercial group. The commercial group will leverage into one integrated group of all the Sun Chemical businesses that require high levels of localized customer service, relatively short and fast production turn-around times, and highly customized solutions. This includes such leading brands as Kohl & Madden, Coates Screen, Digital Ink Jet, Solaris and Rycoline. In addition, the operations, Customer Service Centers and inplants that service these businesses will be integrated into the Commercial Group.
"The North American inks market has become increasingly challenging and competitive due to a number of factors," said Michael Griem, president of Sun Chemical's North American Inks business unit. "As the industry leader, it is essential that we are proactive and align our business model to better serve our different markets. We have reviewed our current organizational structure to ensure that we continue to deliver innovation and quality to our customers at the best possible price, and have decided to move the organization to a model focused on specific markets and customer segments."
Griem noted that the organization will organize around three distinct markets: Publication, Packaging and Commercial. "This alignment enables us to focus on the unique needs of each market segment in order to create the most value for the specific customers in each segment through technology, new products, quality, on time delivery, and superior service," he added. To support this alignment, the following personnel changes were announced:
Chris Parrilli was named president, North American publication inks, and will focus primarily on serving the web offset printing markets and large scale publication markets. This includes such products as heatset inks, publication gravure inks, consumables, and other products used in these markets. Parrilli began his career with Sun Chemical in 1980, and most recently he led Sun Chemical?s North American customer service centers. Sun Chemical Canada will continue to report to Parrilli.
Richard Pettifor, president, North American packaging inks will continue to lead this business. The Packaging business unit focuses on serving the diverse set of packaging markets from flexible, cartons, corrugated, rigid, and other novel packages. This includes providing unique products, innovative technologies, and cost effective solutions to customers across all of these packaging markets. The Customer Service Centers and related customer inplant sites that service the packaging market will report to Pettifor. Pettifor joined Sun Chemical Ltd. in the UK in 1994.
Mark Levin was named president, North American commercial group. The commercial group will leverage into one integrated group of all the Sun Chemical businesses that require high levels of localized customer service, relatively short and fast production turn-around times, and highly customized solutions. This includes such leading brands as Kohl & Madden, Coates Screen, Digital Ink Jet, Solaris and Rycoline. In addition, the operations, Customer Service Centers and inplants that service these businesses will be integrated into the Commercial Group.
Companies Mentioned:
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