CRC Information Systems
CRC’s latest MIS solution, Nucleus, includes fully customizable dashboards, industry-specific job estimating, extensive management reporting, fully integrated browser-based contact relationship management (CRM), easy-to-use navigation, extensive accounting tools, drag-and-drop production scheduling, comprehensive inventory management, and a complete e-commerce suite.
Using dashboards, users can customize graphics displays to provide key information needed for timely business decisions. Pie charts, bar charts, colors, and gauges can provide “at-a-glance” alerts and drill-downs to executives, production managers, sales managers, chief financial officers, and other key people in the company.
The browser-based CRM includes a suite of software that allows for comprehensive control over sales data and processes, while building customer loyalty and improving the productivity of the sales staff. The ability to create activity-based sales plans, to combine contacts into relevant marketing groups, and to measure the effectiveness of marketing campaigns are just a few examples of its functionality.
Nucleus includes a new menu and navigation structure that is customizable, allowing users to create their own workflows using their own terminologies. These menu structures can include CRC programs, user-defined reports, even relevant Web sites, providing a smooth transition from one area to another.
DiMS! organizing print
DiMS! organizing print offers its DiMS! MIS/ERP (enterprise resource planning) solution designed for the printing and packaging industry. It covers a full range of business processes from sales, estimating, and prepress, to scheduling, and automated invoicing.
At drupa, the company introduced DiMS.net!, which is intended to provide proactive tools for improved flow of process information and increased efficiency. Features include:
• An intuitive set-up procedure that allows each user to customize the system to his/her individual needs;
• A context-sensitive ribbon menu that shows the consecutive steps in the process flow and the status of each process using colored flags; and
• The ability to attach any kind of document (e.g., e-mails, customer documents) to an order in DiMS.net!